Refund policy

Last updated: 12 November 2026

14-day, no-questions refund. If the export misses fields you need, or the process takes longer than 24 hours, reply to the receipt email and I refund the full amount. No forms, no calls.

How to get a refund

• Reply to your Creem receipt email within 14 days of purchase, or write to support@leyi-tech.com.
• One line is enough: “refund please”. You do not have to explain.
• The refund goes back to the original payment method, usually within a few business days.

You keep the file

Every file already delivered is yours to keep, refunded or not. Telling me which column was missing helps me fix it for the next seller.

Late delivery

Delivery is promised within 24 hours. If I miss that window, you get a full refund — you do not have to ask twice, and the file is still yours if it does arrive later.

Read-only export, as promised

The export only reads pages your own logged-in account can already see. It changes nothing in your Discogs account and never touches other sellers' data. If a refund is owed because of that promise, it is automatic — no questions.

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